Benefits by level:
— Bronze: Standard welcome bonus, 3% weekly cashback
— Silver: 5% cashback, dedicated chat line & monthly reload bonus
— Gold: 8% cashback, birthday bonus & priority withdrawal processing
— Platinum: 10% cashback, exclusive tournament access, personal account manager
— Diamond: 13% cashback, custom bonuses, double withdrawal limit
— Elite: 15%+ cashback, highest priority, annual special rewards & luxury gifts
VIP points can be converted into cash bonuses. You can check your current point balance at any time under the "VIP" tab in your account.
What to do if your money doesn't arrive:
1. First, wait 5–10 minutes — sometimes it takes a little longer when the network is busy.
2. Check your bKash/Nagad transaction message — note the Transaction ID.
3. Log in to your account and check "Transaction History" — if the status shows Pending, give it a little more time.
4. If it still hasn't arrived after 15 minutes, Help Center— contact Live Chat with your Transaction ID and mobile number.
Common Failure Reasons: Daily limit reached, incorrect payment number, or network issue. If no amount is deducted, it will be automatically refunded within 24 hours.
Supported Payment Methods:
— bKash: Fastest option. Minimum deposit ৳300, minimum withdrawal ৳500.
— Nagad: Fast processing. Same limits apply.
— Rocket (Dutch-Bangla): For users with a linked bank account.
— Bank Transfer: Best suited for larger amounts. Processing takes 1–3 business days.
— Crypto (USDT/TRC20): Ideal for large amounts and fast international transfers.
Withdrawal Rules: To withdraw via bKash or Nagad, make sure the relevant number is already added in your account settings. Having KYC completed speeds up the withdrawal process.
For any payment-related issues Help Centerto let us know.
Data Protection:
— all transactions and login activity 256-bit SSL encryption Secure — bank-level protection.
— your personal information is never sold or shared with third parties.
— Privacy Policy data is stored and used in accordance with our policy.
Account Security:
— OTP verification is required when logging in from a new device.
— Your account will be temporarily locked after 5 consecutive incorrect password attempts.
— SMS alerts are sent for any unusual login activity or transactions.
Fund Protection:
— User funds are held separately from the company's operational funds.
— KYC verification ensures no one else can withdraw from your account.
If you notice any suspicious activity, immediately Support let us know.
Check These First:
1. Outdated version: Install the latest update from the app store or our website. Older versions can sometimes lose compatibility with the server.
2. Clear cache: On your phone, go to Settings > Apps > 876 Bat > Storage > Clear Cache.
3. Internet Connection: Try switching from WiFi to mobile data, or the other way around.
4. Restart Your Phone: Simple, but often effective.
5. Storage: Check that your phone has enough free storage — low storage can cause the app to crash.
Reinstall the app:
If none of the above works, uninstall the app and download a fresh APK from the official site. On Android, make sure Unknown Sources is enabled.
If you're having trouble, share your phone model and Android version when you Support contact us.
Why This Rule?
— To prevent misuse of the bonus system.
— To prevent money laundering and fraud.
— to ensure a fair playing environment for all users.
What Happens If You Get Caught?
If our system or review team detects multiple accounts, all accounts will be permanently closed, all bonuses will be forfeited, and in some cases account balances may be frozen.
If you've forgotten your old account:
If you can't remember your previous account details, before creating a new account Support Contact us — account recovery is possible.
Age verification process:
1. You'll need to enter your date of birth during registration — the system calculates your age automatically.
2. Before your first withdrawal, you must complete KYC verification by submitting your National ID (NID) or passport.
3. If the 18+ requirement cannot be confirmed, the account will be temporarily suspended.
Why So Strict?
Protecting minors is our highest priority. Age verification is mandatory to maintain our international gaming licence. There are no exceptions to this policy.
For parents:
If you suspect a child or teenager is using 876 Bat on your device, immediately Responsible Gaming page and notify our support team.